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General comments and questions:

Write to:

English Heritage



Acting HELM Project Manager

HELM Training

HELM Website and Case Studies

Heritage Champions

Order hard copies of publications from English Heritage Customer Services


HELM Website Feedback

The new HELM website has now launched and we welcome any feedback on it. Your feedback on the site is vital to us for its development and usability.

The questionnaire takes around 5 minutes in full and is designed to help us to improve our services to you. Individual responses and comments will remain completely confidential and are covered by the website's privacy policy.

What's New?

  • Britain was the world’s first industrial nation and has a wealth of industrial heritage but many industrial sites have been lost or are at risk due to functional redundancy. English Heritage's survey has shown that the percentage of listed industrial buildings at risk is three times greater than the national average for listed buildings at risk.
  • The value of a well managed, protected and appreciated historic environment to both our quality of life and to the economy is well established. Heritage tourism contributes £20.6 billion to GDP a year whilst research shows that 93% of people think that in improving their local place it is important to save heritage assets.